I am running MirrorSync 3 on a FMS 14 machine (OS 10.9.5) and recently switched from using the self-signed certificate to a SSL certificate issued by a certificate authority supported by FileMaker. I was able to successfully install the SSL certificate. I didn't think I needed to make any changes in the MirrorSync configuration when I switched the SSL certificate since the configuration was already setup for SSL.
Another major server change I made prior to installing the SSL certificate was I uninstalled FMS 14.0.1 & reinstalled 14.0.4 to enable communication with FM 16 clients. But according to the documentation topic "What if I need to redeploy FileMaker Server?", I didn't think there was action I needed to take with MirrorSync.
My user in Mexico just notified me today that she cannot sync and I am unable to open MirrorSync on the server. Obviously MirrorSync was affected by one of the changes I made. I can't find an error log from today on the server from when the device tried to sync. I did have the device user try to use the Report Bug button, but she said it also gave her an error message. What do I need to do to recover & get back up & synchronizing? I do have a full server drive backup (made after stopping all FileMaker processes, and excluding the Data folder!) from prior to doing the uninstall and reinstall of FMS 14.0.1/14.0.4.
When I do https://yourservername.com/MirrorSync, I get the "Object Not Found!" Error 404 page...
I have a screenshot of the error dialog she is seeing on her device and can send that if you want.
Thank you for your guidance!